Warranty Protection & Coverage

At Kemper Appliance, we only partner with reputable brands to ensure that every product you purchase is backed by a robust manufacturer’s guarantee. As an authorized retailer, we ensure your investments are protected from the day they arrive at your home.

1. Standard Manufacturer Warranty

Every new appliance sold by Kemper Appliance includes a limited warranty provided directly by the manufacturer.

• General Coverage: While specific terms vary by brand, most manufacturers provide comprehensive coverage for parts and labor for one year from the date of purchase or installation.
• Product Documentation: Detailed warranty booklets are included inside your product packaging. We recommend reviewing these immediately upon delivery.
• Registration: Most brands require you to register your product to activate the warranty. You can typically find registration cards in the “Information & Guides” section of our product pages or inside the appliance itself.

2. Extended Protection Plans

For long-term peace of mind, Kemper Appliance offers extended service contracts that go above and beyond the initial factory period.

• Comprehensive Support: While many standard extended warranties cover only parts, our protection plans—powered by NewLeaf—cover both parts and labor for up to five years.
• Seamless Transition: This coverage mirrors the manufacturer’s original terms. If your initial warranty included in-home service, your Newleaf plan will provide that same level of convenience.
• Exclusions: Please note that extended protection is generally unavailable for commercial-grade equipment, sinks, faucets, and specific accessories.
• How to Enroll: You can add an Allstate Protection Plan directly on the product page by selecting the plan duration that best fits your needs before checkout.

3. Warranty Service & Repairs

If your appliance experiences a mechanical or electrical failure during the warranty period:

• Initial Step: Refer to your owner’s manual for the manufacturer’s dedicated service hotline. They will typically dispatch a local certified technician to your home.
• Kemper Support: If you need assistance locating your warranty details or navigating the service process, our team is available at 1-800-747-2214.
• California Right to Repair: In accordance with state law, Kemper Appliance ensures that functional parts and service literature for most appliances remain available for a period of seven years (for products over $100) following the date of manufacture.

4. Important Limitations

• Unauthorized Repairs: Attempting to repair an appliance yourself or using a non-certified technician may void your manufacturer’s warranty.
• Commercial Use: Installing a residential-grade appliance in a business or commercial setting typically voids all warranty protections.
• International Use: Manufacturer warranties are generally only valid for products installed within the continental United States.